SALON POLICIES

Appointments

Evening and weekend appointments are the most requested times for the salon. We recommend scheduling your next treatment or service prior to leaving the salon to ensure you receive the appointment that best suits your schedule.

Cancellations

We completely understand that life can get in the way of hair appointments. In the event you need to reschedule, we ask you give 48 hours notice, so we may have enough time to fill your appointment spot. If no notice is given, we require payment of 50% of services booked before booking your next appointment.

Punctuality

If you are running late, we will do everything possible to accommodate you. Please keep in mind, your stylist will most likely have guests arriving after your appointment is scheduled to end. If you are excessively late, your stylist may find it necessary to reschedule your appointment as to not inconvenience the next guest.

Children

Children are not permitted in the salon unless they are getting a paid service. Your stylist reserves the right to ask an appointment be rescheduled if guests do not adhere to this policy.

Pricing and Return

Our prices are subject to change without notice. You can find your stylist’s most up-to-date individual price listings here.

Your satisfaction is our highest priority; if you are ever unhappy with your service or purchase from the salon, please don’t hesitate to contact your stylist. All of our stylists are committed to rectifying mistakes or altering a color or cut that you may be dissatisfied with if notified within the week of service. We do not offer refunds. If more than a week has passed we cannot offer services free of charge. 

All questions or concerns regarding salon policies can be addressed with the owner.
Amber Gallegos — (469) 380-1959